Canvassing for New Customers

  • Use calling record book to record every contact
  • Call on EVERY home, record the not at homes (NAH) and call again on another day at a different time.
  • Knock on the door with a Brochure in your hand, hold out the brochure in an “offering” way, smile and introduce yourself.
    “ Hi I am ……… from Avon ………… may I leave you this brochure. I will call to collect it on …………… or leave it outside on ……………” – either way TURN UP!!
  • When you call back record customer details eg. Mobile / email / facebook etc.
    If she/he doesn’t order ASSUME they will have the next Brochure, unless they specifically ask you “not to call”
    Likely responses when calling on a door
    Thank you I love Avon
    I will have a look at the Brochure
    No thank you not interested at all
    I buy at work/family/friend record
    (record “B” for Brochure left)
    (record “B” for Brochure – they may or may not be interested)
    (mark DNC do not call) (BE = buys elsewear)
    NOT AT HOMES – ideally leave a brochure with a personal welcome note.
    *See my handout on how to introduce yourself
    ALWAYS TURN UP TO COLLECT THE BROCHURE / ORDER ON TIME

PREV

One Stop Selling

NEXT

Finding New Customers & Keeping Them